Refund Policy
At GiniSkills, we are dedicated to offering top-notch training and career development services. To maintain transparency and set clear expectations, we have outlined our refund policy below. Please read it carefully before making any purchase or enrollment decision.
1. Non-Refundable Services: All payments made towards course enrollments, training programs, and any other services offered by GiniSkills are strictly non-refundable. Once a payment is processed, no refunds will be issued, regardless of the reason. We encourage all users to review course details and service offerings carefully before completing their purchase.
2. Course Transfers & Enrollment Policy: GiniSkills operates a non-transferable enrollment system. This means that once a student has been admitted into a course or training program, their registration cannot be transferred to another individual or a different course. We strongly advise students, parents, or guardians to thoroughly understand the course curriculum, fees, and other relevant details before proceeding with admission or registration.
3. Exceptional Cases: While our general policy is non-refundable, exceptions may be considered at our sole discretion under the following circumstances:
Users are encouraged to review this policy periodically to stay informed about any updates. Continued use of our services following changes indicates acceptance of the revised terms.
If a user experiences a technical issue during payment that results in an erroneous charge, we may review and process a refund after careful assessment.
Duplicate payments and technical issue related exceptional refund requests must be submitted in writing with relevant documentation for review.
4. Cancellations & Subscription Services: If you have subscribed to any ongoing service, you may choose to cancel at any time. However, no refunds or partial refunds will be issued for the remaining duration of the subscription. Access to the service will continue until the end of the billing period.
5. Policy Updates & Modifications: GiniSkills reserves the right to revise, update, or modify this refund policy at any time without prior notice. Users are encouraged to review the policy periodically to stay informed about any changes. Continued use of our services after policy updates will indicate acceptance of the revised terms.
For any refund-related inquiries, please contact us at info@giniskills.com with the necessary details, and our support team will assist you accordingly.
